First Look: United Global First Class Chicago to Munich

Good afternoon from Munich!

After four days here in Munich, I’ve finally acquired some wifi good enough for a post at the Le Meridien Munich.  I put together some initial thoughts on the flight, but a full review is forthcoming.

I  arrived in Munich last Thursday on United flight 952 from Chicago on a three-class B777-200 in United Global First Class.  I did enjoy the flight – especially the seat – but it certainly had its shortcomings, as expected.

The seat was pretty fantastic, once again. I find it to have plenty of leg room and shoulder room, and it is really conducive to a comfortable night’s rest. I found myself awoken from maybe the deepest sleep I’ve had aboard an airplane.   This was the most important factor in the trip, since I wanted to arrive in Europe well rested and ready to take on Oktoberfest!IMG_8636

The service was good. Not great, not poor, but perfectly fine and good.  All requests were taken in a quick and friendly manner, though not overly personable or memorable.

The catering was not first-class caliber, but at least it was edible unlike my last two trips in United GlobalFirst, LAX-SYD and SYD-SFO.  The entree featured a beef tenderloin, which was okay.  The gnocchi was decent, but the asparagus was pretty bad.IMG_8671

At the end of the day, I didn’t go hungry, so the meal was enough for me, but it was of the quality of an international first class product.  Overall, I really enjoy flying from Chicago to Europe since the two extra hours allow for a much more relaxed flight with more time to get some rest after a leisurely dinner service. Flights from the east coast to Europe are typically way too short for my liking.

I got some decent rest, which is the name of the game for me when flying to Europe, so I was mostly happy with the flight, as it’s really hard to complain when traveling across the Atlantic in first class!

An Around the World Trip — Introduction

As I previously wrote, I will be embarking on a two-week journey around the World starting tonight.  While I’m meeting twelve other friends in Munich, two of them will be joining me for our exploits in Asia.

Though we all have somewhat different flights, we all did manage to get on the same THAI flight from Munich to Bangkok to Shanghai.  And we all managed to do it all with miles.

How exactly did we do it?

I’m so glad you asked…

Continue Reading →

How to Book an Around the World Trip with US Airways Miles

US Airways Dividend Miles are some of the easiest miles out there to accrue, and at least for now, the airline has a very rewarding award chart with several awesome hot spots that one can exploit to derive maximum value from their miles.

Perhaps no award on the US Airways chart has more value than the business or first class award from North America to North Asia for 110,000 miles in business class or 120,000 miles in first class.   US Airways defines “North Asia” as China, Hong Kong, Japan, Kazakhstan, Kyrgyzstan, Macau, Mongolia, South Korea, Taiwan, Tajikistan, Turkmenistan, and Uzbekistan.   US Airways’ liberal routing rules allow one to really exploit this award and turn it into a de-facto around the world ticket.

In this post, I will demonstrate:

  • The mechanics and details of a US Airways award ticket
  • How to book a US Airways Award ticket on oneworld partner airlines using American’s website
  • How to book a US Airways Award ticket on oneworld partner airlines using British Airways’ website
  • How to book a US Airways Award ticket on oneworld partner airlines using Qantas’s website
  • The proper way to call a US Airways and book this award

Continue Reading →

Ten Tips for Planning an Oktoberfest Trip to Munich

My favorite trip  of the year is always my annual pilgrimage to Munich for the World’s largest festival — Oktoberfest!

This will be the fifth year in a row that I’ve attended the Wiesn in Germany, so I’ve learned on the fly, but at this point,  I think I know what I’m doing pretty well.

Oktoberfest is a 16-day festival that runs every year,  from the late September to the first full weekend in October.  Plan these dates accordingly.

Planning a trip to this foreign festival can be a daunting task, but here are ten tips along with several guides and recommendations: Continue Reading →

Around the World with US Airways Miles

A week from today, I will be embarking on another around the world adventure — this time it will include a stop at one of my favorite places in the World — Munich during Oktoberfest.  The Oktoberfest trip is one that I’ve taken the past four years, so it was a no-brainer to book a fifth straight year at the Weisn.

I will be joining ten other friends in Munich for four days, and at least two days at the tents of Oktoberfest — the world’s largest festival.  We also plan to attend a Bayern Munich match, the famed Hofbrauhaus, and some other various sites in and around Munich.  Last year I was able to experience the closing of Oktoberfest, and it was definitely worth the effort to stay for it on Sunday night, so we will be enjoying the closing ceremonies once again from the Hacker Pschorr tent.

The 2013 Closing Ceremony at the Hacker-Pschorr Tent at Oktoberfest

The 2013 Closing Ceremony at the Hacker-Pschorr Tent at Oktoberfest

When planning this trip last year, I wanted to take advantage of a stash of US Airways miles that I had on hand, as I was uncertain of how the impending US Airways / American merger would affect the very favorable US Airways award chart.  As such, I decided to stretch the value of my miles as far as possible.  I also want to try several Star Alliance first class partners while I could, since one could no longer book US Airways on Star Alliance partners after March 31, 2014.

In order to squeeze that extra value out of my award, I decided to book a trip from the US to North Asia… yes, North Asia. Continue Reading →

Review: United Global First Class Sydney to San Francisco

Fifteen Days in Australia

A Trip to Sydney, Cairns, Melbourne, and Diving the Great Barrier Reef and Coral Sea

We awoke at the Park Hyatt Melbourne after our last night in Australia, and grabbed a cab to the Melbourne Airport.  We were to pick up our United ticket back to the States in Sydney, so we booked a one-way flight from Melbourne to Sydney on Qantas.  In order to avoid a misconnection, we allowed ourselves a 3.5 hour layover in Sydney, which ultimately proved to be plenty of time.  After having breakfast in the Melbourne Airport food court, we proceeded to the gate to ride our Qantas B767-300 for a short, hour-long flight to Sydney to start out our long, 28-hour day of traveling.

Our flights home:  MEL-SYD-SFO-DCA / SFO-CLT-TPA

Our flights home: MEL-SYD-SFO-DCA / SFO-CLT-TPA

We were luckily able to snag a couple bulkhead seats, so this flight wasn’t bad at all — chalk it up as another good experience with Qantas, similar to what we experienced a few days before.

Our B767-300 for MEL-SYD

Our B767-300 for MEL-SYD

We arrived in the domestic terminal 2 at Sydney’s Kingsford Smith International Airport, but we needed to get to Terminal 1 for our international flight on United to San Francisco.  Qantas operates a shuttle between the domestic and international terminals for their international connecting passengers, but they allowed us to access the shuttle with our Untied boarding passes, so that was nice.

After driving the tarmac past some behemoth airplanes, the shuttle dropped us off at a point where we had to go either to the transfer security checkpoint, or to the check-in counters.  We went to the United check-in counters, but they were not yet open as it was a tad more than three hours before our scheduled flight time.  Though we had boarding passes on our phone, we wanted paper boarding passes and lounge passes, so we waited about five minutes before we saw a United representative.  Though they weren’t open yet, she saw were Global First Class passengers, so she went ahead and produced our boarding passes and sent us on our way.

Singapore Airlines First Class Lounge

After going through security, we proceeded to the Star Alliance section of the terminal.  Though we had lounge invites for the Air New Zealand Lounge, I figured we’d give the Singapore First Class Lounge a shot since according to the Star Alliance Lounge Access Policy, we should be granted access.

We were, in fact, granted access to the Singapore Airlines First Class Lounge without issue, and were informed that it had just undergone a refurbishment.  It was completely empty when we arrived, so we took two seats overlooking the tarmac and several gates.

The View from our perch in the Singapore First Class Lounge at Sydney

The View from our perch in the Singapore First Class Lounge at Sydney

We enjoyed a few drinks, and  a fantastic Thai Red Coconut curry lunch in the lounge.  We really enjoyed this lounge, and appreciated the personal service we had during our two hours there, as there was a waiter who kept our drinks and plates full.  Though there were ultimately a few other patrons in the lounge, we felt like we had the place to ourselves, making for a very relaxing layover prior to our loooooong flight back to the States.  Oh, and the bathroom had one of the more ridiculous signs I’ve seen…

Best signage ever in the Singapore First Class Lounge Restroom!

Best signage ever in the Singapore First Class Lounge Restroom!  Thanks for the advice, SQ!

We left the lounge a little after the published boarding time only to find hoards of people by the gate.  Shockingly, boarding had yet to commence, so we popped up into the Air  New Zealand Business Lounge.  And what an insane asylum it was!  This was a massive lounge that was quite crowded and very loud.  After checking it out for ten minutes, we’d seen enough — we were so glad that we opted to spend time in the Singapore First Class Lounge instead (though I loved the hot dog cart in the ANZ lounge)!  By the time we got back to the gate, boarding was well underway.

United Airlines (UA) 870
Sydney (SYD) – San Francisco (SFO)
Aircraft:  Boeing 747-400
Seat:  1A (Global First Class)
Thursday, January 9
4:20PM – 10:50AM
Duration:  13:30

We boarded through door 1L, hung a left, and were seated in the same two seats that we had on our outbound flights a few weeks prior:  seats 1A and 1K in Global First Class on board a United B747-400.  Again, I can’t say enough about the awesomeness of these seats.  They’re somewhat private, they have a ton of storage, there is no foot traffic, and they’re very spacious.  Overall, it’s an extremely comfortable seat in which to spend 13+ hours, and is great for pairs traveling together.

Seat 1A in Global First Class on the United B747-400

Seat 1A in Global First Class on the United B747-400

Plenty of Room in 1A

Plenty of Room in 1A

Once we took our seats, the friendly flight attendant fulfilled our pre-departure beverage requests and brought us our amenity kits, which I really do like.  We pushed back pretty close to on-time and taxied out past another United B747-400 that was running an extra segment due to a cancellation the day before.  We taxied all the way to the end of runway 34R and took an extra-long take-off roll before turning north.  The view of Sydney out my window was fantastic!

Dinner service began about 30 minutes after takeoff.  The appetizer was some sort of a pork won-ton, and was actually quite good.  The soup was a cream of asparagus, and it was probably the highlight of the dinner.  The salad was pretty standard — fresh and tasty.  Due to both of our awful entrees on our outbound flight LAX-SYD, I decided to play it safe and order the pasta.  The Pasta dish on this flight was a butternut squash ravioli.  It was relatively tasty, though dominated by the sauce.  The traditional ice cream sundae topped off this slightly improved meal.

At the end of the day, the dinner service was a bit better than our outbound flight, but it still just doesn’t compete with other airlines’ food in international first class that I’ve experienced.  You shouldn’t have to go with a “safe” choice when flying international first class.

After dinner, I had a few more drinks and watched another movie.  I started getting sleepy, so I went to change into something more comfortable.  When I came back to my seat, it was made into a bed.  Once again, I slept wonderfully on this flight.  I find the Global First Class seat on United to be great for sleeping, as it provides plenty of room for even me to stretch out (I’m 6’4″)!!

Dusk somewhere over the Pacific

Dusk somewhere over the Pacific

Seat 1A in United Global First Class in bed mode, and made up with a blue duvet

Seat 1A in United Global First Class in bed mode, and topped with a blue mattress pad

I awoke about 90 minutes outside of San Francisco and the flight attendant promptly brought me the breakfast menu.  I elected to try the eggs with hollandaise sauce.  The whole breakfast was served on one tray — the fruit, yogurt, croissant, eggs, and sausage.  Everything was pretty decent, though the eggs tasted like they were cooked 12 hours prior — and they looked like plastic.  It still wasn’t a terrible breakfast, though I do prefer my eggs to be freshly cooked, and these were most certainly not.

Big breakfast -- and interesting eggs!

Big breakfast — and interesting eggs!

Service throughout this flight was perfectly adequate, but nothing overly memorable or special.  The flight attendants were friendly enough and provided solid service.  When I needed something, it was taken care of quickly, but not necessarily with a smile.  Though it was good, I found the service to be better on our outbound flight from LAX.

Upon landing, I breezed through Global Entry and took a quick shower in the United Arrivals Lounge at SFO — a most welcome freshen-up after the long day of flying.  After that, my dad and I parted ways as he went off to catch his US Airways first class flight back home to Tampa via Charlotte and I went to catch my non-stop United flight to Washington-National airport in first class.

This was a non-eventful, domestic first class flight, and I slept through the entire flight!  I arrived in DC ahead of schedule, ending one of the most memorable few weeks of my life — and a trip with my dad that I’ll remember forever.

Bottom Line

United’s Global First Class is a very comfortable way to get to and from Australia.  The catering is what sets this product from being anywhere near first-rate in the industry.  Catering would qualify as okay to decent for business class, but it’s certainly not first class catering.  At the end of the day, the thing I value the most in a first class seat is the comfort of the seat, and I really do find this seat truly comfortable.  Though it lacks the privacy of some other airlines’ first class seats, it’s certainly a good way to cross the Pacific.

How I booked it…

As mentioned in my previous post, I booked this trip for my dad and I using United miles.  United charged 80,000 miles each way (160,000 miles round trip) for each of us.  Note:  As of March 2014, United no longer flies the Boeing 747-400 on its Australia routes.  Instead, the airline operates a three-class Boeing 777-200 on both its LAX-SYD and SFO-SYD routes.  The B777-200 has four fewer Global First Class seats than the B747-400, so I expect it to be somewhat more difficult to find first class award space on United flights to Australia.  Starting in late 2014, United will operate their brand new, two-class B787-9 Dreamliner on nonstop flights from LAX to Melbourne.  This flight will only offer BusinessFirst class, similar to what I experienced on my flights on the B787-8 Dreamliner from Denver to Tokyo SeattleSeattle to Tokyo, and Tokyo to Denver.

Review: Qantas Economy and Business Class Cairns to Sydney to Melbourne

Fifteen Days in Australia

A Trip to Sydney, Cairns, Melbourne, and Diving the Great Barrier Reef and Coral Sea

After disembarking the Spirit of Freedom after four insanely great days of diving the Great Barrier Reef and Coral Sea, we accompanied several of our fellow passengers to a bar in Cairns for lunch and a few drinks.  Many of the crew members of the boat met us there for a great summer afternoon.  When it was time to head to the airport, several of us split a cab for the short ride.  I’d booked my dad in business class for these two segments, while I bit the bullet and agreed to ride back in economy.  Upon check-in, the very nice Qantas check-in agent proactively changed my seat assignment to an exit-row aisle seat when she saw how tall I was – this was a very nice touch and a great way to start the trip down to Melbourne.

After passing through security, we spent some time in the Qantas Club before it was time to board for the flight.  Despite Cairns being a regional airport at best, the club was extremely well equipped and certainly much nicer than pretty much any other domestic lounge run by a carrier in the US.

Cairns to Melbourne via Sydney on Qantas

Cairns to Melbourne via Sydney on Qantas

Qantas (QF) 927
Cairns (CNS) – Sydney (SYD)
Aircraft:  Boeing 737-800
Seat:  14D (Economy Class)
Monday, January 6
4:15 PM – 8:15PM
Duration:  3:00

My dad took his seat in 1D in business class, and I kept going back to the second row of exit row seats.  The plane was a fairly new B737-800 with nice, leather seats and an in-seat IFE system.  Since I did have an exit row seat, I had tons of legroom — this was much appreciated, though even the standard seat pitch didn’t look all that bad.

Plenty of legroom in the Exit Row!

Plenty of legroom in the Exit Row!

Nice in-seat IFE on this Qantas B737-800

Nice in-seat IFE on this Qantas B737-800

Service on the flight was pretty fantastic.  We had a light snack on-board that consisted of a decent sandwich — the flight attendant from business class even brought me back some ice cream and a drink from business class at the request of my dad — a nice touch for sure.  I watched a movie on the IFE, and before I knew it, we were on final approach into Sydney.  This was one of the easier flights in economy that I’d experienced, and it was certainly a better experience than my flights on Virgin Australia a few days before.

We were scheduled to have a couple of hours in Sydney before our connecting flight departed for Melbourne, but it was delayed for about an hour.  No worries — we just headed to the Qantas Club in the domestic terminal to kill some time.  Once again, it was very well-appointed and provided a wonderful respite from the somewhat vacant domestic terminal at that hour.

Boarding for the short hop over to Melbourne began about 45 minutes behind schedule as the flight was awaiting a connecting crew.

Qantas (QF) 497
Sydney (SYD) – Melbourne (MEL)
Aircraft:  Boeing 767-300
Seat:  4E (Business Class)
Monday, January 6
10:05 PM – 11:40PM
Duration:  1:35

Since my dad enjoyed business class on the much longer between Cairns and Sydney, he offered  his seat in business class to me for the shorter flight to Melbourne.  I gladly accepted his offer, and was pretty thrilled to ride up front on this domestic version of the Qantas B767-300.   The domestic version of this aircraft is situated with 30 business class seats — five rows of six seats.  It’s a regional business class setup, with a larger, reclining seat.  It wasn’t up to the standards of the regional business class product I flew last year on Cathay Pacific, but the seat was certainly better than your typical domestic first class seat in the States.  Though I didn’t use it, the IFE on the B767-300 was via pre-loaded iPads.  Each of these IFE systems were loaded with a ton of entertainment — movies, TV shows, music, etc.  I do prefer in-seat IFE systems, but this system wasn’t that bad — especially considering there was a slot in the seat where you can hang the iPad, making it a de-facto seat-back IFE system.

The empty Business Class cabin on the Qantas B767-300

The empty Business Class cabin on the Qantas B767-300

The IFE system on the Qantas B767-300 -- an iPad

The IFE system on the Qantas B767-300 — an iPad

The business class cabin on this evening flight was practically empty.  In fact, there was only one other passenger in the business class cabin with me, and that person was seated up in row 1.   There were two flight attendants working the business class cabin, so it came as no surprise that the service on-board was pretty phenomenal.  The flight attendant was young and attractive, and actually sat with me for quite some time giving me some recommendations for things to do in Melbourne.

Thought the flight was listed as an hour and thirty-five minutes, in reality it was no more than a fifty-five minute flight, wheels-up to wheels-down.  Despite this short flight time, there was still a legit meal service.  The dish was a couscous salad with sliced,  chipotle pork, with lime.  It was very light, refreshing, and pretty delicious — a perfect snack for a short, late night flight.

Pork and couscous salad

Pork and couscous salad

The flight was over too quick, but after the end of a long day I was pretty good and ready to be in Melbourne.

This short little hop was a pretty ridiculously good flight, albeit a short one.  I was quite happy with the domestic business class service provided by Qantas — and the economy flight was pretty impressive too.

How I booked it…

Domestically in Australia, there are three major players:  Qantas, Virgin Australia, and JetStar.  This left me with several options.  Since Qantas is partners with both American and British Airways, I could easily redeem those miles for travel should the flight be expensive.  For short-haul flights, British Airways Avios would work best, as it features a distance-based award chart that can be very advantageous — especially on flights under 651 miles.  For the Cairns to Melbourne segment, I decided to use miles for a flight on Qantas.  At the time, I had very modest balances of both British Airways Avios and American Airlines miles.  I ultimately wanted to fly the both of us in business class, but unfortunately there was only one seat in business left on the Cairns to Sydney segment.   The cheapest way to do this flight in business was with American miles, as it only ran 17,500 miles for this one-way flight in business class.

17,500 miles for a one-way in business class "Wholly Within" Australia

17,500 miles for a one-way in business class “Wholly Within” Australia

Australia one of the "Wholly Within" listed countries

Australia one of the “Wholly Within” listed countries

I then used British Airways Avios for another ticket on the same flights, but in economy.  This came to 14,500 Avios due to the distance of Cairns – Sydney – Melbourne clocking in at two segments (10,000 + 4,500 avios).  See this post for a background in the distance-based British Airway Avios program.

Avios Redemption Chart Courtesy:  British Airways

Avios Redemption Chart
Courtesy: British Airways

 

Review: United Global First Class Los Angeles to Sydney

Fifteen Days in Australia

A Trip to Sydney, Cairns, Melbourne, and Diving the Great Barrier Reef and Coral Sea

United Airlines (UA) 839
Los Angeles (LAX) – Sydney (SYD)
Aircraft:  Boeing 747-400
Seat:  1A (Global First Class)
Wednesday, December 25
10:05PM – 7:50AM (+2 days)
Duration:  14:45

Our B747-400 at the gate in LAX

Our B747-400 at the gate in LAX

After a bit more than an hour in the lounge, we were escorted to the gate by a United agent from the Global First Class Lounge to a separate air bridge, where we entered the Boeing 747-400 from the first door.  I selected seats for my dad and I in the first row — at the very tip of the nose of the 747.  These seats were absolutely fantastic since there was virtually no foot traffic by us.  Since it is in the nose, these seats were close enough to each other to have a conversation, yet far enough apart to where we could each enjoy our private space.  They were also separated from the rest of the first class cabin, so it really did feel like our own little mini-cabin.  I would highly recommend row 1 when flying solo, or with a companion in United Global First Class on the B747-400. The seat itself is very spacious and extremely comfortable.  In an upright position, one has an immense amount of personal space.  There is also a ton of storage all over the suite.  There is a good-sized In-Flight Entertainment (IFE) screen which has an impressive collection of movies, TV shows, music, and games.  I really enjoy United’s movie selection and find it to be one of the better IFE systems out there.

Shortly after boarding, the lead flight attendant, Doug introduced himself to us and brought us a pre-departure beverage and amenity kit.  The amenity kit for Global First Class is very nice, as it includes basically anything one would need during a flight.  My favorite part about the amenity kit is the actual case — it’s functional and re-usable, as I still use it to this day as an overnight kit.  Anyway, Doug and his crew took great care of us throughout the flight — the service was pretty outstanding all around on this particular flight. I oriented myself with my seat / suite, and started a movie, as I’d planned to watch a movie, have dinner and go immediately to bed.  Our departure was delayed for about 30 minutes as the crew confirmed the weight and balance of the aircraft. We finally pushed back around 10:35PM.  After taxiing for about a minute, the plane came to a stop.  Minutes later, the captain announced that they were having a mechanical difficulty, so we returned to the gate. This process would repeat itself two more times.

By 1AM, I was pretty convinced that they were going to cancel the flight due to mechanical issues.  Fortunately, we finally pushed back and taxied out to the runway for an actual departure at around 1:15am, about three hours late after three separate delays.   Our arrival time into Sydney was updated to around 10:20am local time on December 27th. Takeoff from LAX was pretty cool, as you could really feel the power of the 747 in the very front of the aircraft.  My dad particularly enjoyed this flight since it was his first time flying the Queen of the Skies — the Boeing 747.

As soon as we reached cruising altitude, the cabin crew began dinner service at around 2AM Pacific time — about 5AM eastern time.  At this point, it was so late, I wasn’t even sure I was hungry, but went ahead and ordered anyway.  I ordered the coconut shrimp and spring roll for a warm appetizer, and this was relatively tasty.  The tomato soup was piping hot, and went great with the warm garlic bread and pretzel rolls.  For my entrée, I ordered the tamale stuffed chicken.  This dish could have been quite good if it was pulled off properly.  Unfortunately, my dish was given the heavy hand with the salt and spice, resulting in a dish that was so salty and spicy that it was barely even edible.  This was pretty disappointing, as I’d heard good things about this particular dish.  My dad ordered the beef ribs for his entrée, and he was similarly disappointed by a very tough and borderline inedible dish.  Luckily, the ice cream sundae somewhat salvaged the meal.   Overall, we found the dinner service to frankly not be up to standards for an international first class product.

After dinner,  I finished up my second movie and went to go change into more comfortable clothes to sleep in.  As I went to the lavatory to change, Doug offered to turn down my bed, which I found to be a nice touch.  I returned to my seat with the bed turned down and padded with a duvet and two over-sized pillows.  I slept wonderfully in this seat — it was probably one of the best nights of sleep I’ve had on a plane, as I was out cold for a good nine or ten hours.

Long Flight!

Long Flight!

I awoke about 90 minutes prior to arrival in Sydney.  Doug came by check on my sleep and to inquire as to whether I wanted breakfast.  After I changed back into my travel clothes, Doug delivered a continental breakfast of scones, croissants, yogurt, and fruit.  While not overly memorable, it was tasty enough.  After breakfast, we prepared for arrival into Sydney, and talked to Doug for a bit — again, the crew was fantastic and very friendly. Final approach and landing in Sydney was beautiful.  The weather was perfect, and I had a wonderful view of Sydney Harbor as we approached Sydney’s Kingsford Smith International Airport.  We ultimately arrived three hours late, at around 10:20am on a beautiful summer morning.  We were handed fast track passes for immigration, and ultimately got through customs and immigration in about 20 minutes.

Bottom Line

United’s Global First Class is a very comfortable way to fly across the Pacific.  The seat and cabin are far superior to the BusinessFirst offering on the same aircraft.  The service on the flight was very good — excellent by United standards.  Sadly, the catering — the food, wine, and drink selection was a disappointment.  The catering was worse than my previous experiences in United BusinessFirst, and is nowhere near competitive with other airlines’ first class offerings that I have experienced.   At the end of the day, we flew first class in order to be as comfortable as possible on the long flight to Australia, and United Global First Class certainly delivered in that aspect, as we arrived in Sydney well rested after a very comfortable flight.

How I booked it…

As mentioned in my previous post, I booked this trip for my dad and I using United miles.  United charged 80,000 miles each way (160,000 miles round trip) for each of us. Note:  As of March 2014, United no longer flies the Boeing 747-400 on its Australia routes.  Instead, the airline operates a three-class Boeing 777-200 on both its LAX-SYD and San Francisco (SFO)-SYD routes.  The B777-200 has four fewer Global First Class seats than the B747-400, so I expect it to be somewhat more difficult to find first class award space on United flights to Australia.  Starting in late 2014, United will operate their brand new, two-class B787-9 Dreamliner on nonstop flights from LAX to Melbourne.  This flight will only offer BusinessFirst class, similar to what I experienced on my flights on the B787-8 Dreamliner from Denver to Tokyo Seattle, Seattle to Tokyo, and Tokyo to Denver.

United Global First Class Lounges – Washington-Dulles and Los Angeles

Fifteen Days in Australia

A Trip to Sydney, Cairns, Melbourne, and Diving the Great Barrier Reef and Coral Sea

TPA-IAD

I awoke on Christmas morning anticipating one of my longest travel days of the year.   My mom dropped my dad and I off at Tampa International Airport where we boarded our first flight of the day, a two-hour flight from Tampa to Washington-Dulles.  We were seated in first class on a B737-800.  The flight was quite nice and went by pretty fast.  There was not a full breakfast service, but scones were served.  I watched some SportsCenter and took a nap, waking up just before we landed at Dulles.

Long couple days of flying!  TPA-IAD-LAX-SYD

Long couple days of flying! TPA-IAD-LAX-SYD

5 hours at Washington-Dulles (IAD)

Due to award availability, we were forced to spend a five-hour layover at Dulles.  Because of this glut of free time, we headed over to Terminal B to spend some time in the Lufthansa Senator Lounge.  Since we had a same day international first class ticket, we had access to the lounge (I also have access as a Star Alliance Gold member).  This lounge is without a doubt the nicest Star Alliance lounge at Dulles Airport, and is one of the better lounges in the US.  We had a couple of drinks and lunch in the lounge,  as Lufthansa has a decent spread that features four hot items and a variety of cold sandwiches and salads.  After a couple of hours, we decided to try out the United Global First Class Lounge.

Food offering in Global First Class Lounge IAD

Food offering in Global First Class Lounge IAD

Upon checking into the Global First Class Lounge, the lounge agent informed us that we didn’t have access to the lounge since our International flight was out of LAX, and not IAD.  I questioned this logic, since that’s not what the United lounge access policy says, so the lounge agent begrudgingly allowed us access to the lounge, but really acted like she was doing us some sort of favor.   This rubbed us the wrong way since we were, after all flying in global first class out of LAX later that day, and were in first class on IAD-LAX later that afternoon.  The lounge itself was completely empty, as my dad and I were the only two people in the lounge.  There was a small food spread, which didn’t look all that appetizing.  We did help ourselves to the open bar for a drink though. The lounge agent requested us to leave the lounge at 2pm since it was the end of her shift.  We found this strange, but we did so anyway and went next door to the regular United Club.  Upon checking into this United Club, the lounge agents here were rather bewildered as to why we weren’t using the Global First Class Lounge.  We explained to them the hassle we were given upon entering the Global First Lounge, and that really upset the lounge agent who offered to escort us back to the lounge and have a word with the agent there.  Since at that point we only had twenty or so minutes until boarding time, we declined, as we just didn’t want there to be a scene since this United employee was pretty bothered that we had been given a hard time.  United just really needs to figure this out and preach more consistency on the education and/or enforcement of policies by their employees.  This whole experience really did leave a sour taste in mouth to start our long day of travel with the airline.

IAD-LAX

Finally, it was boarding time for our flight to LAX.  We were seated in seats 2A and 2C for this flight.  I enjoyed a pretty decent diner of pasta, and then watched a few Anthony Bourdain videos on Sydney and Melbourne before dozing off for a nap.  I must have been really tired since I didn’t wake up until the flight attendant was preparing the cabin for arrival into Los Angeles.  This was actually a very nice transcontinental flight — things were improving!

Dinner on IAD-LAX

Dinner on IAD-LAX

LAX Global First Class Lounge

We only had about two hours at LAX before our long flight to Sydney, so we headed straight to the Global First Class Lounge and were greeted by an extremely friendly lounge agent.   The offerings at the LAX Global First Class Lounge are far superior to that of Washington-Dulles.  Apart from a full bar, there were several warm appetizers and snacks.  We were also provided a limited menu from which we could order a small meal.  We each ordered some udon noodles, which were brought out to us after about ten minutes.  They were delicious, and proved to be a great little snack since unbeknownst to us, it would be more than a couple of hours before we ate again.

Overall, the LAX Global First Class Lounge was far superior to that of IAD.  The employees at the LAX lounge were friendly, accommodating, and provided great service — the complete opposite of our experience at Dulles.  The physical facility, while not amazing was much better than the Global First Class Lounge at Dulles.    At the end of the day, I feel that United needs to vastly improve its consistency.  While lack of consistency is a major weakness throughout the United brand at the present time, it was never more painfully obvious than it was given our two experiences at two of United’s “premier” lounges. Next:  United Global First Class Los Angeles to Sydney

2014 Mid-Year Travel Report

Where has the time gone?

I can’t believe that six months ago, I’d already rung in the New Year in Sydney, Australia — it seems like yesterday!

As the mid-point of the year has now come and gone, I figured it was that time of the year to compile my travel statistics for the year thus far.  Though I’ve taken a couple wonderful trips, my rate of travel lags FAR behind my pace in 2013.  This is due a number of reasons:

  • This year, I’ve focused on burning the tons of miles that I accumulated from flying over 150,000 miles in 2013
  • This year, I’ve taken a few very long trips instead of a dozen quick trips and weekend getaways
  • This year, I’m no longer taking trips “just because” due to the new Premium Qualifying Dollar requirement instituted by United.  This reduced the incentive for me to look for and fly cheap tickets for random weekends to various places, since status is no longer calculated solely by the distance one flies — there’s a dollar spent aspect to it now.

Despite a large reduction in distance traveled, I’ve still had an incredible traveling year thus far in 2014…

My trips thus far have included:

  • The last Two-thirds of my trip to Australia in January
  • A trip to see the family in Tampa in February
  • A work trip to New Orleans in April
  • 2.5 weeks in Europe for a 12-night cruise and 4 days in Ireland in May
  • A weekend in New York in June

2014 Mid-Year Travel Statistics

It appears that so far, I have:

  • flown 21 flights to 19 airports
  • flown 26,417 miles
  • visited 5 countries (3 new:  Australia, Italy, Greece)
  • visited 4 continents (1 new:  Australia)
  • Crossed the Atlantic Ocean twice and the Pacific Ocean once
  • flown 9 airlines (5 new:  Virgin America, Qantas, Hinterland Aviation, Ryanair, AerArann Islands)

    Flights thru 01 July 2014 (future flights in white)

    Flights thru 01 July 2014 (future flights in white)

For comparison’s sake, by this point in 2013, my year-to-date travel looked like this:

  • 49 flights to 28 airports
  • 94,176 miles flown
  • 7 countries (6 new:  Brazil, Argentina, Chile, Turkey, UAE, Japan)
  • Crossed the Atlantic Ocean and Pacific Ocean Twice

    Travel from January - June 2013

    Travel from January – June 2013

The Quest for United Airlines Premier Status

As previously mentioned, United’s addition of the Premium Qualifying Dollars criteria to the Premier Qualification process almost entirely diminished all incentive I had to seek out low fares for weekend trips that would accumulate miles.  I simply haven’t done that at all this year, and as such, it’s evident that I haven’t even tried to re-qualify for Premier 1K.   In addition to this, most of my vacation time this year has been taken up by two very long trips (Australia and Europe), so I just don’t have the time off to take long weekends frequently.  Sadly, I haven’t really gotten to enjoy my United Premier 1K status, simply because they’ve taken away much of the incentive to actually fly United.  I’m not sure that’s the point of a loyalty program.

United Premier Qualifying Stats YTD in 2014

United Premier Qualifying Stats YTD in 2014

Yup, that’s only 5 flights for 4,264 miles and $954 spent.

By contrast, at this point last year, I was here:

2013 United Premier Qualifying Status as of 01 July 2013

United Premier Qualifying Status as of 01 July 2013

That’s 42 flights for 85,387 miles — just a slight increase over this years’ totals, huh?  By this point last year, I’d already qualified for Premier Platinum status (75,000 miles) and was well on my way to Premier 1K (100,000 miles), which I achieved in August.

Though I may not be a high-value customer for United, that is still quite a bit of business they are losing from me.  Then again, the fact that I’ve been burning miles instead of paying and earning them has a major hand in my lack of Premier qualification – I simply haven’t been paying for flights this year.

The Rest of 2014…

I do have quite a bit of travel planned for the rest of the year.  The biggest trip is another mileage redemption — an around the world trip in October to Munich for Oktoberfest, Bangkok, Shanghai, Hong Kong, and Tokyo in first class.  This trip was booked using most of my balance of US Airways miles.  The rest of my planned trips this year are largely paid trips, as my mileage accounts are now pretty much decimated!

Future travel in 2014 (projected)

  • Charleston, SC for a Bachelor Party in August
  • Auburn, AL for the Arkansas @ Auburn football game over Labor Day Weekend
  • Las Vegas for BAcon (Boarding Area’s Blogger Conference) in September
  • Munich for Oktoberfest
  • Bangkok, Shanghai, Hong Kong, and Tokyo after Oktoberfest
  • Weekend trip to Iguazu falls in Brazil and Argentina in November

With these trips, my total travel for 2014 is projected to be:

  • 41 flights to 35 airports
  • 67,208 miles flown
  • 13 countries visited (3 new:  Australia, Italy, Greece)
  • 5 continents visited (1 new:  Australia)
  • Crossing the Atlantic Ocean three times and the Pacific Ocean twice
  • Flights on 17 airlines (8 new:  Virgin Australia, Qantas, Hinterland Aviation, Ryanair, AerArann Islands, JetBlue, China Eastern, ANA)

    Projected 2014 Total Travel

    Projected 2014 Total Travel

Again, for comparison’s sake, here were my year-end statistics for 2013:

  • 89 flights to 37 airports
  • 151,864 miles flown
  • 7 countries (6 new:  Brazil, Argentina, Chile, Turkey, UAE, Japan)
  • Crossed the Atlantic Ocean four times and Pacific Ocean three times
  • Flights on ten airlines (3 new:  TAM, LAN, Cathay Pacific)
2013 Travel

2013 Travel

Though it looks like a major decrease in distance traveled this year, I’m certainly making up for it by taking long trips to some incredible destinations.  In fact, I’ve spent more time away from home this year than I did at this point last year, meaning I’ve spent much more time at these destinations instead of flying to the a destination, so that’s a good thing!  After all, the destination is what travel is all about… right?